Opening Hours
Help Over Christmas
List of Warm Centres
https://www.bromleywell.org.uk/bromley-warm-centres-map/
Crisis at Christmas
https://www.crisis.org.uk/get-help/london
Samaritans
Telephone: 116 123 (freephone)
jo@samaritans.org
Freepost Samaritans Letters
samaritans.org
Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
Samaritans’ Christmas coping information
Domestic Violence – Refuge
Freephone 24-Hour National Domestic Abuse Helpline: 0808 2000 247 or visit www.nationaldahelpline.org.uk
Age UK (England)
0800 678 1602
ageuk.org.uk
Information and support for older people.
Beat
0808 801 0677 (adult helpline)
0808 801 0711 (youthline)
0808 801 0811 (studentline)
https://www.beateatingdisorders.org.uk/get-information-and-support/
Offers information and advice on eating disorders, and runs a supportive online community. Also provides a directory of support services at HelpFinder.
Campaign Against Living Miserably (CALM)
0800 58 58 58
thecalmzone.net
Provides listening services, information and support for anyone who needs to talk, including a web chat.
Combat Stress
0800 1381 619
combatstress.org.uk
Treatment and support for armed forces veterans who have mental health problems.
The Compassionate Friends
0345 123 2304
tcf.org.uk
Provides support to bereaved families after the death of a child.
Cruse Bereavement Care
0808 808 1677
cruse.org.uk
Information and support after a bereavement.
LGBT Foundation
0345 3 30 30 30
https://lgbt.foundation/knowledge-base/
Advice, support and information for people identifying as LGBTQ+.
Men’s Advice Line
0808 801 0327
mensadviceline.org.uk
Confidential advice and support for men who have experienced domestic violence and abuse by a current or ex-partner or family member.
Money Helper
0800 138 7777 (English)
0800 138 0555 (Welsh)
18001 0800 915 4622 (textphone)
moneyhelper.org.uk
Provides free and impartial money advice.
The National Association for People Abused in Childhood (NAPAC)
0808 801 0331
support@napac.org.uk
https://napac.org.uk/contact/
Supports adult survivors of any form of childhood abuse. Offers a helpline, email support and local services.
National Domestic Abuse Helpline
0808 2000 247
nationaldahelpline.org.uk
Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge.
NHS 111 (England)
111
111.nhs.uk
Non-emergency medical help and advice for people in England.
NHS UK
nhs.uk
Information about health problems and treatments, including details of local NHS services in England.
Relate
0300 003 0396
relate.org.uk
Provides help and support with relationships, including counselling and telephone support.
Shout
85258 (text SHOUT)
giveusashout.org
Confidential 24/7 text service offering support if you are in crisis and need immediate help.
The Silver Line
0800 4 70 80 90
thesilverline.org.uk
Provides support, information, friendship and advice for older people (over 55) who may feel lonely or isolated.
Stand Alone
standalone.org.uk
Charity supporting adults who are estranged (not in contact) from their family.
Survivors of Bereavement by Suicide (SOBS)
0300 111 5065
uk-sobs.org.uk
Emotional and practical support and local groups for anyone bereaved or affected by suicide.
Switchboard
0300 330 0630
switchboard.lgbt
Listening services, information and support for lesbian, gay, bisexual and transgender communities.
Tommy’s
tommys.org
Information and support for people affected by stillbirth, miscarriage and premature birth.
Tommy’s advice on coping with Christmas when you’ve suffered the loss of a baby
The Trussell Trust
trusselltrust.org
Emergency food and support for people in need. Includes a searchable list of local foodbanks.
Each foodbank will arrange its own Christmas hours. You need a voucher from their referral agency first, so find your nearest foodbank, and find out when their referral agency is open too.