Citizens Advice Bromley is an independent and impartial organisation here to help you.
We offer wide ranging help across subjects that include the management of debt, problems with housing and rent, relationship issues and consumer rights.
We provide advice in a range of different ways –
- By help over the phone
- Through information available to you online
- In pre-booked face to face appointments with our trained advisers
When we are available
We are available 9:00am to 5:00pm 7 days a week. Bromley residents can contact us by calling our Bromley Well service on 0300 3309 039. Please note that we will be CLOSED on Monday 28th May 2018.
OUTREACH SERVICES FOR RESIDENTS OF ORPINGTON AND BECEKENHAM & PENGE
PLEASE DO NOT RING OUR OUTREACH CENTRES AS THE CENTRES CANNOT CONTACT US. WE ARE AVAILABLE AT THE OUTREACH CENTRES ON THE TIMES ADVERTISED ON OUR WEBSITE ONLY.
TO FIND OUT WHERE OUR OUTREACHES ARE AND OUR OPENING TIMES PLEASE CLICK HERE
Working in partnership, as part of Bromley Well, we provide a new approach to supporting Bromley residents including support for older people, adults with long term health conditions, adults with learning disabilities, adults with physical disabilities, people with mental health issues and carers including young carers.
Utilising the knowledge of Age UK Bromley & Greenwich, Bromley Mencap, Bromley & Lewisham Mind, Citizens Advice Bromley and Community Links Bromley via a Single Point of Access, this innovative service delivers new options for local people to help them maintain both their physical and mental health as well as their independence.
Users accessing the service will receive a range of interventions to support them to maintain or improve their health and wellbeing and stay independent.
It has recently come to our notice that people have been receiving calls saying that they are from Citizens Advice and asking for personal details and in some cases money. Please note that Citizens Advice WILL NEVER ask you for money, YOUR BANK DETAILS OR PASSWORDS. If you receive a call which you think may be suspicious please call Action Fraud can be accessed via the link below;
The Citizens Advice Public site has a how to report scams page which also directs you to Action Fraud as part of the process and can be accessed via the link below;