Welcome to Citizens Advice Bromley


Working in partnership, as part of Bromley Well, a new service recently commissioned by the London Borough of Bromley and Bromley Clinical Commissioning Group, we will be providing new approach to supporting Bromley residents including support for older people, adults with long term health conditions, adults with learning disabilities, adults with physical disabilities, people with mental health issues and carers including young carers.

Utilising the knowledge and expertise of Age UK Bromley & Greenwich, Bromley Mencap, Bromley & Lewisham Mind, Citizens Advice Bromley and Community Links Bromley via a Single Point of Access, this innovative service will deliver new options for local people to help them maintain both their physical and mental health as well as their independence.

Users accessing the service will receive a range of interventions to support them to maintain or improve their health and wellbeing and stay independent.

To access our service from 2nd October call: 

0300 3309 039

Monday-Friday 9am -5pm



Due to essential closures we will be unable to offer any services on a Monday.  This includes our services at Bromley as well as our outreaches and our telephone service.

For help and assistance during these closures please click here




During September our phone service will operate until 12pm to allow for staff training.

Call us on 020 8315 1940
Tuesday – Friday 10am – 12pm

To access our service from 2nd October call: 

0300 3309 039

Monday-Friday 9-5pm


              URGENT NOTICE

It has recently come to our notice that people have been receiving calls saying that they are from Citizens Advice and asking for personal details and in some cases money. Please note that Citizens Advice WILL NEVER ask you for money, YOUR BANK DETAILS OR PASSWORDS. If you receive a call which you think may be suspicious please call Action Fraud can be accessed via the link below;


The Citizens Advice Public site has a how to report scams page which also directs you to Action Fraud as part of the process and can be accessed via the link below;


Click here to view our Impact Report 2016

Click Here to read our Health and Well-Being in Bromley Report 2015

Audited Accounts 31 March 2016

Charity Times Awards 2015 - Winner


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