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Welcome to Citizens Advice Bromley

EASTER HOLIDAY CLOSURES

We will be closed on Friday 19th April and Monday 22nd April for the Easter holiday.

Opening Times – Telephone 0300 3309 039

Our telephone operating hours are:  9:00am to 5:00pm 7 days a week. 

Citizens Advice Bromley is an independent and impartial organisation here to help you.

We offer wide ranging help across subjects that include the management of debt, problems with housing and rent, relationship issues and consumer rights.

We provide advice in a range of different ways –

  • By help over the phone
  • Through information available to you online
  • In pre-booked face to face appointments with our trained advisers

OUTREACH SERVICES FOR RESIDENTS OF ORPINGTON AND BECEKENHAM & PENGE

PLEASE DO NOT RING OUR OUTREACH CENTRES AS THE CENTRES CANNOT CONTACT US.  WE ARE AVAILABLE AT THE OUTREACH CENTRES ON THE TIMES ADVERTISED ON OUR WEBSITE ONLY.

TO FIND OUT WHERE OUR OUTREACHES ARE AND OUR OPENING TIMES PLEASE CLICK HERE

ANERLEY TOWN HALL NOTICE – We will be running reduced sessions at Anerley Town Hall from April – July due to renovation works being carried out at Anerley Town Hall.

During this time visitors to us will need to report to the main building from the main entrance. The receptionist will then refer you to us. 

 

Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)

For online advice visit: citizensadvice.org.uk/helptoclaim

Impact Report 2018

Audited Accounts 31 March 2018

Charity Times Awards 2015 - Winner

 

AQS